Meter Maintenance & Upgrades

Technology is ever changing; think about your cell phone and its constant upgrades. Because meter technology has changed significantly and some of our meters are no longer supported by the manufacturer, GCEC will replace all of our Members’ meters over the next 24 months. Now consider GCEC with over 11,000 electric and water meters, and how meter technology has improved over the last 10 years – it is time to take advantage of meter technology and replace the electric and water meters.

What should I expect?

If you have questions, please contact GCEC Member Services at (928) 485-2451 or by contacting us using our website. When we arrive, we will knock on your door to let you know that we are there to install your new meter. We will change your meter and leave a note on your door indicating that the job has been completed. You do not need to be home. It’s that simple!

Why is GCEC Installing New Meters?

Some of the oldest GCEC’s meters are water meters that have been in place for over 40 years. Some of the electric meters have been in place over 20 years. While our meters have served us well, they are rapidly running up against limitations and many are no longer supported by the manufacturer. New technology and communication capabilities are essential to maintaining the service our members expect. As we incorporate new technology into our electric and water systems, our power quality and reliability improves. In addition, our membership is better able to manage costs and improve energy efficiency.

How do automated meters work?

Our automated meters transmit usage data through a wireless Radio Frequency (RF) signal. The meters communicate for very brief periods at a low signal strength throughout the day. Because these transmissions last only a few milliseconds, the meters typically communicate for less than 1½ minutes per day. Member-specific data such as names, addresses and account numbers are not transmitted by automated meters. The meters use advanced encryption technology to prevent unauthorized access to data and the utility network. Readings are transmitted wirelessly using Radio Frequency (RF) signals that are similar to signals used by cordless phones and many other consumer devices.

What are the benefits of automated meters?

Our meters communicate usage data automatically, reducing meter reading errors and allowing reads that are more frequent. Sending fewer employees to physically read meters also reduces fuel consumption and pollution, allowing more efficient, environmentally friendly operations.

Metering advancement allows GCEC to reduce vehicle expenses, time identifying outages and administration costs associated with metering data and billing. In addition, the meters notify GCEC of outages and fluctuations in voltage.

This improves service restoration times and assists with preventive maintenance that can prevent outages and improve the reliability of your electric service.

Finally, the new automated meters will help GCEC manage the integration of new energy resources and offer services that help customers reduce energy consumption and save money.