{"id":37382,"date":"2022-07-07T08:27:02","date_gmt":"2022-07-07T15:27:02","guid":{"rendered":"https:\/\/www.gce.coop\/?page_id=37382"},"modified":"2023-05-09T08:22:02","modified_gmt":"2023-05-09T15:22:02","slug":"connect-a-service","status":"publish","type":"page","link":"https:\/\/www.gce.coop\/start-stop-service\/connect-a-service\/","title":{"rendered":"Connect a Service"},"content":{"rendered":"\r\n\r\n\t\r\n\t<div class=\"nav-tiles row align-center\">\r\n\r\n\t\t\r\n\t\t\t\r\n\t\t\t\t\r\n\t\t\t\t<div class=\"nav-tile col large-6 medium-6 small-12\">\r\n\r\n\t\t\t\t\t<a class=\"cta-link \" href=\"https:\/\/www.gce.coop\/start-stop-service\/connect-a-service\/membership-application\/\" \t\t\t\t\t   title=\"Membership Application\" >\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"cta-icon-box\">\r\n\t\t\t\t\t\t\t<div class=\"cta-icon\">\r\n\t\t\t\t\t\t\t\t<img class=\"img\" src=\"https:\/\/www.gce.coop\/wp-content\/uploads\/form-document.svg\" alt=\"\" role=\"presentation\">\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<div class=\"cta-label\">\r\n\t\t\t\t\t\t\t\t<p>Membership Application<\/p>\r\n\t\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t<\/a>\r\n\r\n\t\t\t\t<\/div>\r\n\r\n\t\t\t\r\n\t\t\r\n\t\t\t\r\n\t\t\t\t\r\n\t\t\t\t<div class=\"nav-tile col large-6 medium-6 small-12\">\r\n\r\n\t\t\t\t\t<a class=\"cta-link \" href=\"https:\/\/www.gce.coop\/wp-content\/uploads\/DEPOSIT-REQUIREMENTS_20220317-1.pdf\" target=\"_blank\"\t\t\t\t\t   title=\"Deposit Information (PDF)\" aria-label=\"Deposit Information (PDF) (opens in a new tab)\">\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"cta-icon-box\">\r\n\t\t\t\t\t\t\t<div class=\"cta-icon\">\r\n\t\t\t\t\t\t\t\t<img class=\"img\" src=\"https:\/\/www.gce.coop\/wp-content\/uploads\/form-document.svg\" alt=\"\" role=\"presentation\">\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<div class=\"cta-label\">\r\n\t\t\t\t\t\t\t\t<p>Deposit Information (PDF)<\/p>\r\n\t\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t<\/a>\r\n\r\n\t\t\t\t<\/div>\r\n\r\n\t\t\t\r\n\t\t\r\n\t<\/div>\r\n\r\n\n<p>Graham County Electric Cooperative, Inc. (GCEC)\u00a0 is pleased to provide safe and reliable electric and water utility services.\u00a0 To determine if your address is in our electric service territory, please refer to the electric <a href=\"https:\/\/www.gce.coop\/about-us\/service-territory\/\">Service Territory Map<\/a>.\u00a0 For water utility service territories, please contact our office at <a href=\"tel:+1-928-485-2451\">(928) 485-2451<\/a> extension 8662. The gas system is now served by Southwest Gas at <a href=\"tel:+1-877-860-6020\">(877) 860-6020<\/a>.<\/p>\n<h2>Utility Service &amp; Membership Application Process<\/h2>\n<p>Here are the steps to connect an existing service:<\/p>\n<p><strong>Step 1: <\/strong>Read the Membership Agreement below and <a href=\"https:\/\/www.gce.coop\/wp-content\/uploads\/Customer-Owned-Buried-Pipeline-Notice.pdf\">Customer Owned Buried Pipeline Notice (PDF)<\/a>.<\/p>\n<p><strong>Step 2:<\/strong> Complete and Sign the <a href=\"https:\/\/www.gce.coop\/start-stop-service\/connect-a-service\/membership-application\/\">Membership Application<\/a>.<\/p>\n<p><strong>Step 3:<\/strong>\u00a0Attach a copy of a photo id such as a driver\u2019s license for each applicant.<\/p>\n<p><strong>Step 4: <\/strong>Attach a copy of the rental\/lease or purchase agreement.<\/p>\n<p><strong>Step 5: <\/strong>Submit application and other documents in person or electronically using our <a href=\"https:\/\/www.gce.coop\/start-stop-service\/connect-a-service\/membership-application\/\">Membership Application<\/a>.<\/p>\n<p><strong>Step 6: <\/strong>Co-op will run a credit check to determine deposit requirements and contact the applicant with results.\u00a0 (Green Light-deposit waived; Yellow Light-minimum deposit (Electric: $250, Water: $100); Red Light-max deposit of 2 times the average monthly bill or minimum deposit, whichever is greater.)<\/p>\n<p><strong>Step 7: <\/strong>Pay any applicable fees including deposits and $5 memberships in advance.\u00a0 The following service connect charges will be added to your first utility bill: (Electric $10, Water $20, Sewer $50).\u00a0 Additional fees may be required for after-hours service. The total amount required and payment options will be discussed with Customer Service Department after the credit check process is complete.<\/p>\n<p><strong>Step 8: <\/strong>Utility service will usually be connected the next business day after all fees have been paid.\u00a0 Normal business hours are Monday through Thursday (7 a.m. to 5:30 p.m.) excluding holidays.\u00a0 You may be required to turn on the main electric breaker or water valve after service is connected.<\/p>\n<p>Contact the Customer Service Department at <a href=\"tel:+1-928-485-2451\">(928) 485-2451<\/a> extension 8662 or option 5 for any questions.<\/p>\n<h2>Membership Agreement<\/h2>\n\r\n\r\n\t<div class=\"faqs-list accordion\">\r\n\r\n\t\t\r\n\t\t\t<article id=\"post-37649\" class=\"accordion-item post-37649 hwcp-faqs type-hwcp-faqs status-publish hentry faqs_category-membership-agreement\">\r\n\r\n\t\t\t\t<a href=\"#\" class=\"accordion-title plain\">\r\n\t\t\t\t\t<button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\r\n\t\t\t\t\t<span>Terms &#038; Conditions<\/span><\/a>\r\n\r\n\t\t\t\t<div class=\"accordion-inner\">\r\n\t\t\t\t\t\t\t\t\t\t\t<p>In accordance with the Bylaws of Graham County Electric Cooperative, Inc. (GCEC), the undersigned hereby makes written application for membership, and by so doing agrees to the following terms and conditions:<\/p>\n<ul>\n<li>Purchase electric, water and\/or Pima sewer service and make payment for said within the time allowed by the Co-op. (Note: GCEC has an agreement with the Town of Pima for sewer billing services).<\/li>\n<li>A credit check may be required to determine the amount of deposits necessary. Deposit procedures are subject to Co-op policy and ACC rule R14-2-203.B, 303.B, 403.B. A collection agency may be used on accounts where the customer has failed to pay closing bills or invoices promptly.<\/li>\n<li>You agree, in order for us to service your account or to collect any amounts you may owe, we may contact you by telephone at any telephone number associated with your account, including wireless telephone numbers, which could result in charges to you. We may also contact you by sending text messages or emails, using any email address you provide us. Methods of contact may include using pre-recorded or artificial voice messages and\/or the use of an automatic dialing device, as applicable. By signing the membership agreement, you certify that you have read this disclosure and agree that GCEC or an assigned collection agency may contact you as described above.<\/li>\n<li>GCEC reserve the right to share certain account information with third parties as permitted under ACC rules and regulations.<\/li>\n<li>Notify Co-op immediately of any mailing address changes. Failure to receive bills or notices which have been properly placed in the United States mail shall not prevent such bills from becoming delinquent nor relieve the customer of his obligations therein.<\/li>\n<li>Co-op agrees to mail statements monthly. Applicant is responsible to notify Co-op if statement is not received within a two-week period of normal delivery date. In the event that a statement is not received, applicant is still responsible for obtaining information for making payment for utilities consumed. Payment shall be submitted within 25 days of the normal billing date or the service(s) will be subject to late fees, additional deposits, and disconnection for nonpayment.<\/li>\n<li>Where service is requested by two or more individuals the Co-op shall have the right to collect the full amount owed from any one of the applicants.<\/li>\n<li>Comply with and be bound by the most recently adopted Articles of Incorporation and Bylaws of the Coops, together with all appropriate rate schedules, utility tariffs, rules and regulations as adopted by the Board of Directors of the Co-ops and the Arizona Corporation Commission. Copies are available upon request.<\/li>\n<li>Pay a refundable <strong>$5 membership fee for GCEC<\/strong>, applicable service connection fees, and any required security deposits. No member may hold more than one membership in Co-op and no membership shall be transferable except as provided in the Bylaws.<\/li>\n<\/ul>\n\t\t\t\t\t\r\n\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t<\/div>\r\n\r\n\t\t\t<\/article>\r\n\r\n\t\t\r\n\t\t\t<article id=\"post-37650\" class=\"accordion-item post-37650 hwcp-faqs type-hwcp-faqs status-publish hentry faqs_category-membership-agreement\">\r\n\r\n\t\t\t\t<a href=\"#\" class=\"accordion-title plain\">\r\n\t\t\t\t\t<button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\r\n\t\t\t\t\t<span>Customer Responsibility<\/span><\/a>\r\n\r\n\t\t\t\t<div class=\"accordion-inner\">\r\n\t\t\t\t\t\t\t\t\t\t\t<ul>\n<li>Customer shall be responsible for maintaining all facilities on the customer\u2019s side of the meter in a safe operating condition.<\/li>\n<li>Customer shall be responsible for safeguarding all Co-op property installed in or on the customer\u2019s premises for the purpose of supplying utility service to that customer.<\/li>\n<li>Customer shall exercise reasonable care to prevent loss or damage to Co-op property, excluding ordinary wear and tear. Customer shall be responsible for the loss of or damage to Co-op property on the customer\u2019s premises arising from neglect, carelessness or misuse and shall reimburse the Co-op for the cost of necessary repairs or replacements.<\/li>\n<li>Customer shall be responsible for payment for any equipment damage and\/or estimated unmetered usage resulting from unauthorized breaking of seals, interfering, tampering or bypassing the Co-op meter.<\/li>\n<li>Customer shall be responsible for notifying the Co-op of any equipment failure identified in the Co-op\u2019s equipment.<\/li>\n<li>Customer agrees to comply with all other rules as mandated by the Arizona Corporation Commission.<\/li>\n<\/ul>\n\t\t\t\t\t\r\n\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t<\/div>\r\n\r\n\t\t\t<\/article>\r\n\r\n\t\t\r\n\t\t\t<article id=\"post-37651\" class=\"accordion-item post-37651 hwcp-faqs type-hwcp-faqs status-publish hentry faqs_category-membership-agreement\">\r\n\r\n\t\t\t\t<a href=\"#\" class=\"accordion-title plain\">\r\n\t\t\t\t\t<button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\r\n\t\t\t\t\t<span>The following customer actions my result in termination of service without prior notice<\/span><\/a>\r\n\r\n\t\t\t\t<div class=\"accordion-inner\">\r\n\t\t\t\t\t\t\t\t\t\t\t<ul>\n<li>Evidence of meter tampering or fraud.<\/li>\n<li>The existence of an obvious hazard to the safety or health of the consumer or general population or Coop personnel or facilities<\/li>\n<\/ul>\n\t\t\t\t\t\r\n\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t<\/div>\r\n\r\n\t\t\t<\/article>\r\n\r\n\t\t\r\n\t\t\t<article id=\"post-37652\" class=\"accordion-item post-37652 hwcp-faqs type-hwcp-faqs status-publish hentry faqs_category-membership-agreement\">\r\n\r\n\t\t\t\t<a href=\"#\" class=\"accordion-title plain\">\r\n\t\t\t\t\t<button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\r\n\t\t\t\t\t<span>The following customer actions may result in termination of service following written notice subject to AAC Rule R14-2-211<\/span><\/a>\r\n\r\n\t\t\t\t<div class=\"accordion-inner\">\r\n\t\t\t\t\t\t\t\t\t\t\t<ul>\n<li>Customer violation of any of Co-op tariffs.<\/li>\n<li>Failure of the customer to pay a delinquent bill for utility service.<\/li>\n<li>Failure of the customer to meet or maintain the Co-op deposit requirements.<\/li>\n<li>Failure of consumer to provide reasonable access to Co-op meter, equipment and property.<\/li>\n<li>Customer breach of a written contract for service between the Co-op and customer.<\/li>\n<li>The Co-op shall have the right (but not the obligation) to remove any or all of the Co-op\u2019s property installed on the customer\u2019s premises upon the termination of service.<\/li>\n<\/ul>\n\t\t\t\t\t\r\n\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t<\/div>\r\n\r\n\t\t\t<\/article>\r\n\r\n\t\t\r\n\t\t\t<article id=\"post-37653\" class=\"accordion-item post-37653 hwcp-faqs type-hwcp-faqs status-publish hentry faqs_category-membership-agreement\">\r\n\r\n\t\t\t\t<a href=\"#\" class=\"accordion-title plain\">\r\n\t\t\t\t\t<button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\r\n\t\t\t\t\t<span>Easements &#038; Rights-of-Way<\/span><\/a>\r\n\r\n\t\t\t\t<div class=\"accordion-inner\">\r\n\t\t\t\t\t\t\t\t\t\t\t<ul>\n<li>Customer shall grant adequate easement and right-of-way satisfactory to the Co-op to ensure that customer\u2019s proper service connection. Customer shall also ensure safe access to the meter for purposes of meter reading and service work as necessary. Failure on the part of the customer to grant adequate easement and right-of-way shall be grounds for the Co-op to refuse service.<\/li>\n<li>Should the Co-op discover that a customer or customer\u2019s agent is performing work or has constructed facilities adjacent to or within an easement or right-of-way and such work, construction or facility poses a hazard or is in violation of federal, state, or local laws, ordinances, statutes, rules or regulations, or significantly interferes with the Co-op\u2019s access to equipment, the Co-op shall notify the customer or customer\u2019s agent and may take whatever actions are necessary to eliminate the hazard, obstruction, or violation at the customer\u2019s expense.<\/li>\n<\/ul>\n\t\t\t\t\t\r\n\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t<\/div>\r\n\r\n\t\t\t<\/article>\r\n\r\n\t\t\r\n\t<\/div>\r\n\r\n\n<h2>Form Links<\/h2>\n<ul>\n<li><a href=\"https:\/\/www.gce.coop\/start-stop-service\/connect-a-service\/membership-application\/\">Membership Application<\/a><\/li>\n<li><a href=\"https:\/\/www.gce.coop\/wp-content\/uploads\/RIGHT-OF-WAY-EASEMENT-GCEC-rev-3-2022.pdf\" target=\"_blank\" rel=\"noopener\">GCEC Right of Way \/ Easement Form (PDF)<\/a><\/li>\n<li><a href=\"https:\/\/www.gce.coop\/member-services\/payment-options\/autopay-application\/\">AutoPay Application<\/a><\/li>\n<li><a href=\"https:\/\/www.gce.coop\/member-services\/utility-rates-tariffs\/time-of-use-summary\/\">Time of Use Application<\/a><\/li>\n<li><a href=\"https:\/\/www.gce.coop\/about-us\/governance-directors\/attend-a-board-meeting\/\">Request to Attend a Board Meeting Form<\/a><\/li>\n<li><a href=\"https:\/\/www.gce.coop\/wp-content\/uploads\/Release-of-Responsibility_Fillable.pdf\" target=\"_blank\" rel=\"noopener\">Release of Responsibility (PDF)<\/a><\/li>\n<li><a href=\"https:\/\/www.gce.coop\/wp-content\/uploads\/Service-Entrance-Specifications_GCEC_Effective-200101-rev-logo.pdf\" target=\"_blank\" rel=\"noopener\">Service Entrance Specifications (PDF)<\/a><\/li>\n<li><a href=\"https:\/\/www.gce.coop\/about-us\/employment-opportunities\/\">Employment Application<\/a><\/li>\n<li><a href=\"https:\/\/www.gce.coop\/start-stop-service\/connect-a-service\/landlord-authorization-to-revert-utilities\/\">Landlord Authorization to Revert Utilities<\/a><\/li>\n<li><a href=\"https:\/\/www.gce.coop\/about-us\/governance-directors\/vote-by-proxy\/\">Vote by Proxy Form<\/a><\/li>\n<li><a href=\"https:\/\/www.gce.coop\/member-services\/payment-options\/budget-billing-application\/\">Budget Billing Application<\/a><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Graham County Electric Cooperative, Inc. (GCEC)\u00a0 is pleased to provide safe and reliable electric and water utility services.\u00a0 To determine if your address is in our electric service territory, please refer to the electric Service Territory Map.\u00a0 For water utility service territories, please contact our office at (928) 485-2451 extension 8662. The gas system is [&#8230;]\n","protected":false},"author":20,"featured_media":0,"parent":37380,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"_links":{"self":[{"href":"https:\/\/www.gce.coop\/wp-json\/wp\/v2\/pages\/37382"}],"collection":[{"href":"https:\/\/www.gce.coop\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.gce.coop\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.gce.coop\/wp-json\/wp\/v2\/users\/20"}],"replies":[{"embeddable":true,"href":"https:\/\/www.gce.coop\/wp-json\/wp\/v2\/comments?post=37382"}],"version-history":[{"count":20,"href":"https:\/\/www.gce.coop\/wp-json\/wp\/v2\/pages\/37382\/revisions"}],"predecessor-version":[{"id":38967,"href":"https:\/\/www.gce.coop\/wp-json\/wp\/v2\/pages\/37382\/revisions\/38967"}],"up":[{"embeddable":true,"href":"https:\/\/www.gce.coop\/wp-json\/wp\/v2\/pages\/37380"}],"wp:attachment":[{"href":"https:\/\/www.gce.coop\/wp-json\/wp\/v2\/media?parent=37382"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}